[QuadList] QuadList Digest, Vol 33, Issue 8

[Gary Adams]

Yes.  I was going to work with him long ago as an independent, but it didn't
happen.  He kept very busy maintaining TCRs  until his passing.  He always
had a table at NAB and we would often sit around and tell stories.  He knew
everyone.

 

Gary

 

From: David Crosthwait [mailto:david at dcvideo.com] 
Sent: Wednesday, March 02, 2011 10:03 AM
To: garyada at ix.netcom.com; Quad List
Cc: videovault at sky.com
Subject: Re: [QuadList] QuadList Digest, Vol 33, Issue 8

 

Gary,

 

Is this the same Bill Bowen as was Bowen Broadcast in El Paso, an RCA
expert?

 

David

 

 

 

 

On Mar 2, 2011, at 6:51 AM, Gary Adams wrote:





You are completely right about this.  Like so many weak links, it is often a
management decision on how to handle the problems when working over the
phone as they did in those days.  I'm sure the tech you were talking with
did realize there was a problem but they were told to handle it this way.
When on site, the tech has more control over the situation since they must
make you happy or they can't leave.  So probably if the first tech came to
your site, they would have done the same thing.  I do know there was lots of
confusion about bearing problems.  Partially related to how the roller was
"pounded" onto the capstan shaft which is why they didn't want end users to
do it themselves.  Many users were capable of doing this, however.  The
capstan was so critical to the proper operation of the drive.  I would guess
they went through a lot of capstan exchanges due to bearings and damaged or
worn rollers. 

 

It was always difficult when you know of a "fix" and you are not allowed to
offer it due to liabilities in one way or the other.  I loved direct
customer service.  Sometimes we had to hold back because we were told to.
Gets very political and I wish that were not the case.  It was one of my
most favorite jobs.

 

I was trying to think if the Engineer was Bill Bowen, but he never retired.
Was this a UK Engineer?

 

Gary

 

From: quadlist-bounces at quadvideotapegroup.com
[mailto:quadlist-bounces at quadvideotapegroup.com] On Behalf Of Trevor Brown
Sent: Wednesday, March 02, 2011 4:21 AM
To: 'Quad List'
Subject: Re: [QuadList] QuadList Digest, Vol 33, Issue 8

 

 

The last engineer was a Radio Ham called I think Bill was looking for
somewhere to live in Mexico when he retired

I hope he made it, he was a big help in troubled times

 

TrevorB

UK Member

 

 

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