[QuadList] QuadList is loosing it mind--Not exactly--Bounces with AOL and Yahoo addresses--

[Ted Langdell]

Hi, Ed, Mitch and other folks wondering why they may have gotten "disabled due to excessive bounce" notices:

When you subscribe to the QuadList, your subscription is infinite unless:
You unsubscribe yourself
I unsubscribe you (not likely) 
There's a problem with your e-mail address rejecting mail from the QuadList.
Some reasons for rejects could be when an e-mail box is full, or for some other issue.

The MailMan software used by the QuadList can see whether this is a temporary issue or a fatal (permanent) issue and scores the situation by whether its temp or fatal, and how often the bounces happen. 

If the bounces reach a certain score, the account is disabled and you are sent a notice about it.

The disable is intended to keep from having the mailing list equivalent of a feedback loop continually bouncing messages between the two servers like a ping-pong ball.

My QuadList admin e-mail account is also sent a notification so I can check on what's happening.

What happened to you overnight:

Your e-mail accounts triggered a reject, aka as a "bounce."

A "bounce" occurs when a recipient's e-mail server rejects the e-mail sent from the list, and sends a reject notice to the QuadList mailman server.

Again, the disable is intended to keep from having the mailing list equivalent of a feedback loop continually bouncing messages between the two servers like a ping-pong ball.

As the List Admin (aka List Mum), I did some checking of the list interface and my mailbox that receives Admin-directed notices.

The bounces appear to have begun when Ed replied from his AOL.com account to Re: RCA Coffin Cam and Friction head-

From: 	Ed Sharpe <COURYHOUSE at aol.com>
Subject: 	Re: RCA Coffin Cam and Friction head-- (was [QuadList] QuadList Digest, Vol 7...
Date: 	May 3, 2014 10:02:58 PM PDT
To: 	Ted Langdell <ted at quadvideotapegroup.com>, Mike Boland <mboland at bolandcom.com>, Quad List <quadlist at quadvideotapegroup.com>

That triggered bounces or rejects a number of QuadList members with AOL accounts, and a number of Yahoo-based or managed e-mail accounts including yahoo.com, sky.com and those managed for AT&T and related companies with email addresses like @bellsouth,com, for example.  

Several things happened:
The bounces disabled the bouncing accounts
Disabled recipients got a message like the one that Ed passed on to the list, (a practice that exposes your QuadList account to the list)
The bounces triggered a message to me about the rejects

Checking the bounce notices in my Admin e-mail box:

Yahoo's and AOL's explanations of why the QuadList was rejected appear to be for the same reasons:

 (DMARC) This message failed DMARC Evaluation for an AOL Domain. For more information please visit http://postmaster-blog.aol.com/2014/04/22/aol-mail-updates-dmarc-policy-to-reject/

554_5.7.9_Message_not_accepted_for_policy_reasons.__See_http://postmaster.yahoo.com/errors/postmaster-28.html

https://help.yahoo.com/kb/SLN7253.html?impressions=true

AOL and Yahoo's recent changes are designed to prevent @AOL.com and Yahoo and Yahoo managed e-mail addresses from being used to send spam from other mail servers.

On the webpages linked to above, AOL and Yahoo both say:

For mailing lists, also known as listservs, we recommend configuring reply behavior to fill the From line with the mailing list's address rather than the sender's and put the actual user / sender address into the Reply-To: line. Please also note that current "auto unsubscribe" logic based upon bounces might be too rigid until this change has been in place for a while.

In reading the two explanations, I'm a bit confused as to whether they're trying to tell their e-mail users to change their behavior, or suggesting that the MailList change its practice.

I'll be asking both to clarify what they mean, and if they are recommending that the QuadList change how the From and Reply To are filled out by MailMan, working on how to do that.

In the meantime:

Please reply to the list only.

I note that Ed's reply had me, Mike Boland AND the list in the TO line.

Perhaps replying ONLY to the list will address the problem... particularly if it has to do with mail being sent from AOL accounts.

I'll keep you posted as I find out anything else.

Ted

On May 3, 2014, at 10:23 PM, couryhouse at aol.com wrote:

> 
> i just   got this!?
>  
> Your membership in the mailing list QuadList has been disabled due to
> excessive bounces The last bounce received from you was dated
> 04-May-2014.  You will not get any more messages from this list until
> you re-enable your membership.  You will receive 3 more reminders like
> this before your membership in the list is deleted.
> 
> To re-enable your membership, you can simply respond to this message
> (leaving the Subject: line intact), or visit the confirmation page at
> 
>     http://mail.quadvideotapegroup.com/mailman/confirm/quadlist_quadvideotapegroup.com/2e2fe6de0640726182d737ec20d526c3ea1f0ee5
> 
> 
> You can also visit your membership page at
> 
>     http://mail.quadvideotapegroup.com/mailman/options/quadlist_quadvideotapegroup.com/couryhouse%40aol.com
> 
> ______________________________________________
> Please trim posts to relevant info when replying.
> 
> Change subject to reflect thread direction. Thanks.
> _______________________________________________
> 
> Send QuadList list posts to QuadList at quadvideotapegroup.com
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Ted

Ted Langdell
Secretary
Skype: 	TedLangdell
e-mail:	ted at quadvideotapegroup.com

Eighth Annual Quad Videotape Group Lunch at NAB:  12:30pm on Tuesday, April 14, 2015




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